AI assistants that handle the questions your team gets every day
Answer the everyday questions your customers and students ask, 24/7. Cut the repetitive emails and phone calls, and free your team to focus on the conversations that really need a person.
Safe, accurate answers drawn from your own information. A person can take over whenever they're needed. Every conversation is logged in full, so you've always got a clear record for quality and compliance.
7-day free trial. No card required. Paid plans only.
Student asking about 16-19 Bursary eligibility - escalated to finance
94%
23
£0.04
Spending hours answering the same questions?
Your team gets the same enquiries every day. Opening hours. Pricing. Booking changes. Course details. Term dates. Comxbot answers them all accurately, 24/7, in your tone of voice, so your team can focus on the work that really needs a person.
Save hours every day
Stop answering the same questions over and over. The assistant handles enquiries instantly, even at 2am on a busy day.
Safe answers you can trust
Only answers from your approved information. Sensitive or urgent messages escalate to your team, and safeguarding triggers are built in for schools and colleges. Full record of every conversation.
Humans still in charge
The assistant knows when to step back. Complex questions go straight to the right person on your team with full context.
Works for everyone
Plain English mode, step-by-step replies and text-to-speech are built in. It's accessible for every customer and learner, and SEND-friendly from day one.
See what's working
Clear reports for your managers and finance team, or for governors and Ofsted. See top questions, gaps in your information and how many enquiries turn into customers or applicants.
No technical know-how needed
Set up in under an hour. Upload your prospectus, choose a template, embed the chat. Your marketing officer can do it.
Used by businesses, teams, FE colleges and training providerswho want AI that's safe, accurate and easy to set up, without losing the human touch.
Set it up in 6 simple steps
From idea to a live assistant on your website, with no technical knowledge needed. You stay in control at every step.
Choose what your assistant does
Pick from ready-made templates (Clearing, student services, support, sales) or start from scratch. Set its tone, personality and what it should never say.
Add your information
Upload your prospectus, FAQs, policies and web pages. The assistant learns from your documents and only answers from approved content.
Check the answers
Try sample questions in a safe sandbox. See exactly what the assistant will say before any student or customer does. Spot anything that needs fixing.
Put it on your website
Add a chat widget to your site in one line of code. Or use it via email, WhatsApp, Telegram or SMS. One assistant, every channel.
Stay in control
Every conversation logged. Safeguarding triggers alert your DSL. Approval gates for risky actions. Export reports for Ofsted and governors anytime.
Get better every week
See which questions get asked most, which the assistant couldn't answer, and where students dropped off. Fix gaps with one click.
Always answering from the latest information
We check your information regularly to make sure it's fresh and accurate. If a course page changes or a policy is updated, the assistant uses the new version straight away. Outdated pages get flagged so you can fix them before students see the wrong answer.
- Automatic freshness detection and re-sync
- Citation rate tracking per source
- Retrieval hit-rate analytics
- Gap detection for unanswered queries
Knowledge Sources
All Healthy| Source | Freshness | Citations | Hit Rate |
|---|---|---|---|
Course Catalogue | 2h | 89% | 94% |
FAQ Database | 15m | 92% | 97% |
Policy Docs | 6h | 74% | 82% |
Handoff Queue
1 pending16-19 Bursary Enquiry
Level 3 H&SC applicant - 3m ago
Your team picks up where the AI leaves off
Some questions need a human. When that happens, the assistant hands the conversation to your team straight away, with the full chat history, what the person wanted and a suggestion of who should reply. No starting from scratch.
- Full conversation transcript with citations
- Automatic intent classification and risk scoring
- Suggested routing to the right team
- Zero information loss in the handoff
See exactly what your assistant is achieving
Not just message counts. See real results: how many leads or applicants you captured, how many questions got resolved, how many were handed off to your team and what each one actually cost. Easy reports for managers and finance, or governors and Ofsted.
- Real outcome attribution, not just message counts
- Cost per outcome across all channels
- Conversion funnel from first message to goal
- Compare AI resolution vs human handoff rates
This Week
vs previous week142
+18% from last week89
+7% from last week312
94% resolution rate£0.04
-22% from last weekGovernance Console
CompliantBuilt for Ofsted, governors and your DSL
Every conversation is logged. Every change you make is tracked. For schools and colleges, safeguarding triggers alert your Designated Safeguarding Lead in seconds. Export an audit report for any time period, which is handy for board reviews, audits, Ofsted inspections and governor meetings.
- Immutable audit trail for every interaction
- Prompt versioning with instant rollback
- Configurable approval gates before deployment
- Rate limiting and retention controls
Built for busy businesses and teams
Whether you run a salon, a garage, a law firm or a support desk, comxbot answers the questions your customers ask all day and captures the ones worth following up. You stay in control and a person can always step in.
Trades and plumbers
Takes after-hours callouts, triages emergencies and captures the job details so you can ring back with a real answer.
Salons and beauty
Books treatments while you're with a client, mentions patch tests and repeats your cancellation policy at the right moment.
Garages and MOT
Takes the reg and the symptoms, books the slot and never quotes off-list. The technician gets the full picture before the car arrives.
Customer support
Answers the same five questions instantly from your help centre, cites its sources and hands the tricky ones to your team.
Sales and HR
Qualifies leads around the clock and books demos, or answers new-starter questions without flooding your HR inbox.
Professional services
Triages enquiries for solicitors, accountants and agencies, runs an intake in the right order and books a consultation.
Everything a small team needs
WhatsApp and web
Answer on the channels your customers actually use, including WhatsApp, your website and email.
Capture every lead
Turn chats into leads with a name and a way to get in touch, even at 11pm, so nothing slips through.
Business hours
Show an open or closed status and collect details out of hours, ready for the morning.
Take payment in chat
Share a secure Stripe link for a deposit or booking fee once the customer agrees to pay.
One shared inbox
Leads and handoffs in one place. Search, assign, add notes and reply as a team.
See what works
Track leads captured, questions resolved and cost per outcome, with clear reports for your finance team.
Purpose-built for FE colleges
Seven specialist assistants designed for the unique needs of Further Education. Built with safeguarding, SEND accessibility, guided learning support and official UK data sources from day one.
Course & Careers Navigator
Helps learners explore courses, career options with official salary data, progression routes, and alternatives with full source citations.
Course Enquiry Router
Classifies and routes enquiries to the right team with structured handoff packets. Blocks sensitive data collection by default.
SEND Companion
Accessible assistant using simple language, chunked steps, and progressive hints. Never diagnoses or assesses. Escalates to support staff.
Student Services
Answers questions about bursaries, transport, term dates, exams, wellbeing signposts, and complaints routes from approved content only.
Staff Knowledge
Secure internal assistant for admissions, MIS, curriculum, and quality teams. Role-aware with document versioning and ACLs.
Employer Liaison
Summarises employer demand from LSIPs, Skills England, and ASHE data. Frames insights as decision-support, never predictions.
Guided Learning (ThinkGuide)
Grounded in Socratic questioning and scaffolded instruction, it helps learners work through problems step by step with reflection prompts and confidence building rather than instant answers.
College-Grade Safeguards
Safeguarding Detection
Automatic detection of safeguarding language triggers immediate escalation to DSL.
SEND Accessible Modes
Simplified language, extended timeouts, screen reader optimised, dyslexia-friendly output.
Official UK Data Sources
UCAS, Ofqual, ESFA, and DfE data sources built in and kept current automatically.
Data Minimisation
Only collects what is needed. Automatic PII redaction in logs. GDPR compliant by design.
DSL Config Gate
Designated Safeguarding Lead must approve escalation pathways and risk thresholds.
Learner Profiles
Track individual accessibility preferences, support needs and learning confidence across sessions.
Guided Learning Support
AI that guides learners step by step rather than generating instant answers. Builds confidence and independent thinking.
Template Library
Pre-configured assistant templates for your industry. Deploy in minutes, customise fully.
Colleges
7 assistants
Restaurants
3 assistants
Churches
2 assistants
Estate Agents
4 assistants
Healthcare
3 assistants
Support
2 assistants
Accessible to Everyone
Both the platform and every deployed assistant meet WCAG 2.2 AA. Because AI should be for everyone.
WCAG 2.2 AA Compliant
Full conformance across platform and deployed widgets. Regularly audited.
Full Keyboard Navigation
Every feature accessible via keyboard. Visible focus indicators throughout.
Screen Reader Optimised
Semantic HTML, ARIA labels, live regions for dynamic content updates.
Reduced Motion Mode
Respects prefers-reduced-motion. No essential information conveyed by animation alone.
High Contrast Support
Tested with forced-colors mode. All text meets 4.5:1 contrast ratio minimum.
SEND Modes
Plain English mode, chunked step-by-step responses, dyslexia-friendly formatting, text-to-speech and high contrast options for learners with additional needs.
Transparent Pricing
7-day free trial on all plans. No card required. Cancel anytime.
Starter
For small teams getting started
- 3 Assistants
- 2,000 messages/month
- 20 knowledge sources
- Web widget + email
- Human handoff inbox
- Source health monitoring
Growth
For growing organisations
- 10 Assistants
- 10,000 messages/month
- 100 knowledge sources
- All channels (web, email, Telegram, WhatsApp, SMS)
- Action framework + approvals
- Outcome analytics
- Recovery loops
- Custom branding
All paid plans include a 7-day free trial. No credit card required to start.
Pay annually, save 20%
Annual billing knocks roughly two months off every paid plan. Talk to us at sales@comxbot.com if you'd like to switch from monthly.
Pricing FAQ
- What counts as a “message”?
- Every reply your AI assistant generates. Visitors' messages don't count, and neither do staff replies from your inbox. Realistic conversations average 3–5 AI messages.
- What if I go over the limit?
- Nothing breaks. We'll email you when you cross 80% and again at 100%, and your assistant keeps working. Overage is metered at the next plan's rate; most teams just upgrade.
- Can I switch plans mid-month?
- Yes. Upgrades take effect immediately and prorate to the day. Downgrades take effect at the next billing cycle.
- Do I need my own AI provider key?
- Yes, and you've got two easy ways to do it. Bring your own key from OpenAI, Anthropic or Google and your AI usage bills straight to them. Or let us provide and manage a key for you on pre-paid credit, with optional automatic top-ups so you never run dry. Your plan fee covers the platform; the AI usage sits with whichever key you choose.
- Do I need a credit card to start?
- No. The 7-day free trial doesn't ask for one. We only collect a card if you decide to continue.
- Which plan should an SMB pick?
- Most independent plumbers, salons, garages, gyms and single-location shops start on Starter (3 assistants, web + email, WhatsApp via Twilio at Growth tier). Multi-location or franchise teams that need handoff routing, analytics and custom branding go straight to Growth. Agencies and multi-workspace operators want Pro for the API + white-label.
- What's included in the College tier?
- Everything in Pro plus safeguarding detection, SEND accessibility modes, ThinkGuide guided learning, the Clearing wizard, learner profile management, official UK data sources (NCS, ASHE, LSIPs), AI transparency reports, GDPR data retention controls and dedicated onboarding. Custom-priced because needs vary by college size.