Pricing
Every feature, side by side
The same safe, accountable, accessible engine on every plan, grounded answers, human handoff, built-in accessibility, full conversation logging, the playground, 30+ templates and the embed widget. Higher tiers add channels, deeper governance and the guided-learning toolkit, and the custom Education & Training tier adds the full duty-of-care pack for colleges, training providers and schools. 7-day free trial, no card required.
Your plan fee covers the platform. AI usage runs on your own provider key from OpenAI, Anthropic or Google, or on a comxbot-managed key with pre-paid credit. Either way you only pay for the AI you use.
Education & Training is for colleges, training providers and schools, billed annually by invoice or purchase order and aligned to your academic year. Talk to us about framework purchasing.
No usage markup. No per-message tax.
Most AI chat tools bundle the AI into your bill and add a margin on top, or charge a fee for every conversation or “resolution” (often around $1 each). comxbot doesn’t. You bring your own key from OpenAI, Anthropic or Google and pay the provider their cost directly, or use a comxbot-managed key on pre-paid credit at cost. Your plan fee is just the platform.
- Pay AI providers their rate, with no comxbot mark-up
- No per-conversation or per-resolution fees, ever
- Costs that scale with provider prices, not our margin
- Full visibility and control of your own AI spend
New to API keys? See the plain step-by-step guide to getting one for OpenAI, Google, Anthropic, ElevenLabs and more.
| Feature | Starter £19/mo | Growth £49/mo | Pro £149/mo | Education Custom |
|---|---|---|---|---|
| Usage limits | ||||
Assistants | 3 | 10 | 25 | Unlimited |
AI-handled messages / month Overage metered at next-tier rate, nothing breaks at the cap. | 2,000 | 10,000 | 50,000 | Unlimited |
Knowledge sources | 20 | 100 | Unlimited | Unlimited |
| Knowledge | ||||
PDF, Word, Excel, PowerPoint upload (100 MB) | ||||
URL, sitemap, plain-text, FAQ sources | ||||
Semantic vector search (pgvector) | ||||
Source health monitoring + freshness SLAs | ||||
Auto-FAQ from unanswered questions | ||||
Google Drive folder sync | ||||
OneDrive folder sync | ||||
| Channels | ||||
Web widget (embed code + live preview) | ||||
Email channel | ||||
WhatsApp Business (via Twilio) | ||||
SMS (via Twilio) | ||||
Telegram | ||||
Custom branding on widget | ||||
White-label widget (no comxbot mark) | ||||
Custom domain (chat.your-brand.com) | ||||
| AI features | ||||
30+ ready-made templates (business, FE, ESOL, apprenticeships) Start from a proven prompt for your sector — support, sales, trades, salon, clinic, college, ESOL, apprenticeships and more — instead of a blank page. | ||||
Turnkey FE assistants (live in 5 minutes) | ||||
Playground with citation panel | ||||
Markdown rendering + auto-linking | ||||
Mobile fullscreen widget + persistence | ||||
Answer transparency — see the sources behind each reply | ||||
Per-message “Simplify” (plain-English rewrite) | ||||
Course recommender (FE only) | ||||
| Operations | ||||
Human handoff inbox with AI-drafted replies | ||||
Take payments in chat (Stripe) + instant alerts | ||||
Daily digest email to admins (08:00 UTC) | ||||
AI conversation insights (summary + sentiment) | ||||
Smart-triage inbox (sentiment + urgency sort) | ||||
Action framework + human approvals | ||||
Routing rules (conditional team handoff) | ||||
Outcome analytics (leads, costs, handoffs) | ||||
Lead capture forms | ||||
Eval suite (pre-publish regression tests) | ||||
Recovery loops (re-engagement) | ||||
| Governance + scale | ||||
Prompt versioning + one-click rollback | ||||
REST API with key management | ||||
Advanced audit trail (exportable) | ||||
Session logging + CSV export | ||||
Multi-workspace (agencies, franchises) | ||||
Priority support | ||||
| Apprenticeships (England) | ||||
Apprenticeship Enquiries & Recruitment bot 24/7 first response for prospective apprentices AND employers, triaged on the first message, with fast lead capture and routing. The employer funnel is where providers win. | ||||
Apprentice Coach bot Helps apprentices log off-the-job training, understand KSBs and their training plan, practise for end-point assessment and keep up functional skills. Scaffolds; never writes assessed work. | ||||
Employer Apprenticeship Helper bot Explains how it works, separates training cost from wages, busts the common myths and captures the employer enquiry. | ||||
Built for fast-changing funding rules The apprenticeship bots never state volatile funding rules as fixed fact, they give a plain-English overview, point to current gov.uk guidance, and route decisions to a human, so they don't go stale and mislead. | ||||
| Learner & ESOL bots (every plan) | ||||
ESOL & low-literacy learner companions (Entry level + everyday numeracy) Built for adult ESOL/LESLLA learners in England: scaffolded English plus everyday numbers (money, time, dates), aligned to ESOL and Adult Numeracy levels. Ready to use on any plan. | ||||
SEND accessible modes (plain English, step-by-step, dyslexia-friendly) The accessibility presentation modes work in every widget on every plan, so SEND and additional-needs learners are supported out of the box. | ||||
| Guided learning & teaching tools (Pro and above) | ||||
ThinkGuide guided learning Socratic, scaffolded tutoring that helps a learner think rather than handing over answers. A fixed-price Pro feature, ideal for tutoring, training providers and classrooms, no custom quote needed. | ||||
Learner profile management | ||||
Teacher prompt builder | ||||
AI guardrails for education (no-assignment-completion, topic limits) | ||||
| Education & Training governance (custom tier) | ||||
SSO / SAML | ||||
Safeguarding detection + DSL escalation | ||||
Clearing & Admissions wizard | ||||
AI transparency reports | ||||
Official UK data sources (UCAS, ESFA, Ofqual, NCS, ASHE) | ||||
Per-workspace GDPR retention controls | ||||
Annual billing by invoice or purchase order (academic year) Colleges and training providers buy on a PO and annual invoice, aligned to the academic year. Available framework purchasing. | ||||
Dedicated onboarding + named contact | ||||
| Voice & accessibility (every plan) | ||||
Read aloud — every answer can be spoken Visitors who'd rather listen, or who struggle to read, still get the answer. No upgrade needed. | ||||
Easy mode — one tap: simple words, big text, read-aloud, big buttons Turns any bot into one a low-literacy or ESOL learner can actually use, with no setup. Owners can default it on. | ||||
Picture quick-starts — tap an emoji to begin, no reading needed A learner can start a conversation (money, an appointment, the time, talk to a person) without reading or typing. | ||||
First-language help — the learner picks their language Reach speakers of ~20 languages: the bot keeps answering in English but helps in their language when they're stuck. | ||||
Bring-your-own studio voice — ElevenLabs, OpenAI, Azure, Google, PlayHT Add your own provider key for natural, properly multilingual speech. Or keep the free browser voice — read-aloud never breaks. | ||||
A different voice per assistant and per language Match the voice to the bot and to the learner's language, so it sounds right for everyone. | ||||
Daily voice spend cap A safety ceiling so a busy or abused widget can never run up your voice-provider bill. | ||||
Voice input — speak instead of type | ||||
Accessibility Command Center (reading level, text size, contrast, dyslexia font) Each visitor shapes the chat to suit them — a setting they keep across every comxbot they meet. | ||||
| Foundations (every plan) | ||||
Multi-tenant workspaces (Clerk Organizations) | ||||
WCAG 2.2 AA accessibility throughout The recognised UK benchmark, so the widget meets your Equality Act and public-sector accessibility duties out of the box. | ||||
Shareable chat link + QR code | ||||
GDPR data export + deletion | ||||
7-day free trial, no card required | ||||
Pay annually, save ~20%
Roughly two months free on every paid tier. Email sales@comxbot.com to switch from monthly.
Not sure which plan?
Independent SMB single location → Starter. Multi-team or franchise on WhatsApp → Growth. Agency or white-label reseller → Pro. FE college, sixth form or training provider → College.