Pricing
Every feature, side by side
Same engine across every plan, semantic search, the playground, 17 templates, daily digests, the embed widget. Higher tiers add channels, governance and education-specific capabilities. 7-day free trial, no card required.
Your plan fee covers the platform. AI usage runs on your own provider key from OpenAI, Anthropic or Google, or on a comxbot-managed key with pre-paid credit. Either way you only pay for the AI you use.
| Feature | Starter £19/mo | Growth £49/mo | Pro £99/mo | College Custom |
|---|---|---|---|---|
| Usage limits | ||||
Assistants | 3 | 10 | 25 | Unlimited |
AI-handled messages / month Overage metered at next-tier rate, nothing breaks at the cap. | 2,000 | 10,000 | 50,000 | Unlimited |
Knowledge sources | 20 | 100 | Unlimited | Unlimited |
| Knowledge | ||||
PDF, Word, Excel, PowerPoint upload (100 MB) | ||||
URL, sitemap, plain-text, FAQ sources | ||||
Semantic vector search (pgvector) | ||||
Source health monitoring + freshness SLAs | ||||
Auto-FAQ from unanswered questions | ||||
Google Drive folder sync | ||||
OneDrive folder sync | ||||
| Channels | ||||
Web widget (embed code + live preview) | ||||
Email channel | ||||
WhatsApp Business (via Twilio) | ||||
SMS (via Twilio) | ||||
Telegram | ||||
Custom branding on widget | ||||
White-label widget (no comxbot mark) | ||||
Custom domain (chat.your-brand.com) | ||||
| AI features | ||||
17 industry templates (FE + SMB) | ||||
Turnkey FE assistants (live in 5 minutes) | ||||
Playground with citation panel | ||||
Markdown rendering + auto-linking | ||||
Mobile fullscreen widget + persistence | ||||
Answer transparency (“Why this answer?” + confidence) | ||||
Per-message “Simplify” (plain-English rewrite) | ||||
Course recommender (FE only) | ||||
| Operations | ||||
Human handoff inbox with AI-drafted replies | ||||
Take payments in chat (Stripe) + instant alerts | ||||
Daily digest email to admins (08:00 UTC) | ||||
AI conversation insights (summary + sentiment) | ||||
Smart-triage inbox (sentiment + urgency sort) | ||||
Action framework + human approvals | ||||
Routing rules (conditional team handoff) | ||||
Outcome analytics (leads, costs, handoffs) | ||||
Lead capture forms | ||||
Eval suite (pre-publish regression tests) | ||||
Recovery loops (re-engagement) | ||||
| Governance + scale | ||||
Prompt versioning + one-click rollback | ||||
REST API with key management | ||||
Advanced audit trail (exportable) | ||||
Session logging + CSV export | ||||
Multi-workspace (agencies, franchises) | ||||
Priority support | ||||
| Education-specific | ||||
SSO / SAML | ||||
Safeguarding detection + DSL escalation | ||||
SEND accessible modes | ||||
ThinkGuide guided learning | ||||
Learner profile management | ||||
Teacher prompt builder | ||||
AI guardrails for education | ||||
Clearing & Admissions wizard | ||||
AI transparency reports | ||||
Official UK data sources (UCAS, ESFA, Ofqual, NCS, ASHE) | ||||
Per-workspace GDPR retention controls | ||||
Dedicated onboarding + named contact | ||||
| Foundations (every plan) | ||||
Multi-tenant workspaces (Clerk Organizations) | ||||
WCAG 2.2 AA accessibility throughout | ||||
Accessibility Command Center (reading level, text size, contrast, dyslexia font) | ||||
Read aloud + voice input in every widget | ||||
Shareable chat link + QR code | ||||
GDPR data export + deletion | ||||
7-day free trial, no card required | ||||
Pay annually, save ~20%
Roughly two months free on every paid tier. Email sales@comxbot.com to switch from monthly.
Not sure which plan?
Independent SMB single location → Starter. Multi-team or franchise on WhatsApp → Growth. Agency or white-label reseller → Pro. FE college, sixth form or training provider → College.