Salon & beauty, bookings 24/7
Take treatment bookings while you're with a client
Hair salons, barbers, beauty rooms and spas lose bookings every day because the phone rings during treatments. The salon assistant takes bookings, answers pricing and treatment questions, mentions patch tests upfront (48 hours for colour, lash, brow), repeats your cancellation policy at the right moment, and pushes the booking into your diary or notifies you on the spot. Tone is warm and brand-aware.
How it works
Here's what a real conversation with your Salon assistant assistant looks like.
Salon assistant
AI assistant
What you get
Patch-test reminders on colour, lash and brow treatments
Published price list, never quotes off-list
Cancellation policy repeated on every booking confirmation
Stylist preferences captured (regular client vs new)
Sensible add-on suggestions without being pushy
The outcome
Bookings come in 24/7, including the 9pm-on-Sunday wedding emergency, without anyone being on the phone. Staff free to focus on the client in the chair.
Set it up in 5 steps
Use the Salon & Beauty turnkey template
Fill in salon name, booking link, contact email
Upload your price list and treatment menu as a knowledge source
Set patch-test reminder language for your specific treatments
Deploy on the web widget + WhatsApp
How each feature helps
These are the platform features that make this use case work. Each one plays a specific role in delivering results.
Knowledge sources
You give your assistant information to learn from. Upload documents, paste URLs or connect cloud folders. The assistant reads everything, breaks it into chunks and uses the relevant bits when answering questions.
Actions
Actions let your assistant do things in the real world. Send an email, create a support ticket, update a CRM record or call any webhook. You decide which actions need human approval before they run.
Forms
Sometimes a structured form works better than a free-text conversation. You build the form once with the fields you need and it works everywhere: in the chat widget, on a standalone page and in email follow-ups. Submissions feed into your inbox and can trigger actions.
Outcome analytics
Don't just count messages. Track what actually matters: leads captured, meetings booked, issues resolved, handoffs avoided and cost per outcome. You'll see which assistants drive results and which need attention.